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Category Specific Articles
Category Specific Articles
Category Specific Guidance (HRIS, ATS, Accounting, Ticketing, CRM)
+4
18 articles in this collection
Written by
Tara Pichumani,
Michelle Krameisen,
Pritak Patel
and 4 others
HRIS
What is the difference between Teams and Groups?
The difference between Merge's Groups and Teams Common Models
Written by
Jemma Baus
Updated over a week ago
Time Off on Workday
Setting up access to Workday's Time Off endpoints
Written by
Pritak Patel
Updated over a week ago
ATS
ATS Hired Stage
How to identify candidates that have been hired in an ATS
Written by
Michelle Krameisen
Updated over a week ago
How to Create Candidates in SAP SuccessFactors
Example of how to write nested POST requests with creating an Candidate with resume attachments
Written by
Yash Gogri
Updated over a week ago
Accounting
Writes and POSTing Data with Merge’s Accounting Unified API
Learn how an Accounting Unified API is able to support a wide array of use cases dependent on POSTing data
Written by
Ria Garg
Updated over a week ago
Expense Management Use Cases with Our Accounting Unified API
Expense management companies can to POST payments, invoices, bills, and expenses to their customer’s accounting system of choice.
Written by
Ria Garg
Updated over a week ago
Transactions Object
What types of transactions can be captured with the Transactions Object?
Written by
Yash Gogri
Updated over a week ago
Ticketing
Setting Up Merge Webhook Receivers - Zendesk
How to set up third-party receiving webhooks for Zendesk
Written by
Yash Gogri
Updated over a week ago
Help Desk Integrations with Merge
Allow your users to have access to Zendesk, Intercom, Salesforce Service Cloud, Gorgias, Help Scout, Freshdesk, Zoho Desk, and more
Written by
Tara Pichumani
Updated over a week ago
Using /meta for POST Tickets
How to programmatically surface required fields and build dynamic UIs for POST/Tickets
Written by
Yash Gogri
Updated this week
SalesForce Cloud User Permissions
Permissions (Easy + Granular Set ups) to integrate with our Ticketing API
Written by
Yash Gogri
Updated over a week ago
How to set up ServiceNow Developer Instance
How to setup a ServiceNow Developer account to link to Merge
Written by
Yash Gogri
Updated over a week ago
Setting Up Merge Webhook Receivers - JIRA Software
Setting up real-time webhooks for new & updated Jira Software Issues
Written by
Yash Gogri
Updated over a week ago
Setting Up Merge Webhook Receivers - Freshdesk
How to set up real-time third party webhooks from Freshdesk
Written by
Yash Gogri
Updated over a week ago
How to POST/Tickets for Ironclad
How to create a workflow in Ironclad using our POST/Tickets and /meta endpoint
Written by
Yash Gogri
Updated over a week ago
CRM
When should I use Engagements vs. Engagement Types?
Differences between Engagement and Engagement Types
Written by
Kevin Zhang
Updated over a week ago
When should I use Engagements vs Tasks?
Differences between Engagements common model and the Tasks common model
Written by
Kevin Zhang
Updated over a week ago
Do you include support for Activities?
Explaining the breakdown of CRM activities into Engagements, Engagement Types, and Tasks
Written by
Kevin Zhang
Updated over a week ago