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Linked Accounts

Connecting accounts across platforms

16 articles
Kevin Zhang avatarYash Gogri avatarMichelle Krameisen avatar+2
Written by Kevin Zhang, Yash Gogri, Michelle Krameisen and 2 others

Why do Linked Accounts show relink needed?

Relink needed status can happen for a various reasons
Kevin Zhang avatar
Written by Kevin Zhang. Updated over a week ago

Duplicate Production Linked Accounts

How to handle duplicate production linked accounts from your end-user?
Yash Gogri avatar
Written by Yash Gogri. Updated over a week ago

Linked Account IDs

Finding your Linked Account ID to make troubleshooting easier
Kevin Zhang avatar
Written by Kevin Zhang. Updated over a week ago

What does "Paused" Status mean for a Linked Account?

Defining the Merge Paused Status
Michelle Krameisen avatar
Written by Michelle Krameisen. Updated over a week ago

What does the "status" field correspond to in the GET /account-details endpoint?

Reference the "status" field in the GET /account-details endpoint to know whether an account is successfully linked
Pritak Patel avatar
Written by Pritak Patel. Updated over a week ago

How does Merge validate my Linked Account credentials?

Verifying the credentials in Merge Link
Michelle Krameisen avatar
Written by Michelle Krameisen. Updated over a week ago

What is a Linked Account?

Explanation of Linked Account in Merge
Pritak Patel avatar
Written by Pritak Patel. Updated over a week ago

Do I need a refresh token for my Linked Account?

Refresh tokens for Linked Accounts
Shensi Ding avatar
Written by Shensi Ding. Updated over a week ago

How do I change a Linked Account from Test to Production?

Marking a Linked Account as a Production Account from Test Account
Pritak Patel avatar
Written by Pritak Patel. Updated over a week ago

What is a test account?

Creating Test Accounts in Merge
Michelle Krameisen avatar
Written by Michelle Krameisen. Updated this week

What does it mean if I see a Linked Account marked as Incomplete?

Explanation of Incomplete Linked Account and Resolution
Pritak Patel avatar
Written by Pritak Patel. Updated over a week ago

Why can't I see my Linked Accounts?

Troubleshooting not seeing Linked Accounts
Pritak Patel avatar
Written by Pritak Patel. Updated over a week ago

How do I force resync my data?

How to resync data to Linked Accounts
Pritak Patel avatar
Written by Pritak Patel. Updated over a week ago

Can I have multiple linked accounts per customer within a single category?

Merge supports linking an unlimited number of integrations for each end user.
Pritak Patel avatar
Written by Pritak Patel. Updated over a week ago

How do I check the Sync Status of my integrations?

Information on the Sync Status via the Linked Accounts section of the Merge dashboard
Pritak Patel avatar
Written by Pritak Patel. Updated over a week ago

Deleting a Linked Account

How to delete a Linked Account & what happens
Pritak Patel avatar
Written by Pritak Patel. Updated over a week ago