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Understanding Reasons Merge Link Failed
Understanding Reasons Merge Link Failed

Checklist of what to verify when you are unable to link your account

Updated over a year ago

Failed Connection Screen

It’s possible that the credentials you’ve entered weren’t accepted for a few reasons. To make sure your account is set up properly to link successfully, please go through the following checklist:

  • Ensure you’ve followed the instructions in the Link Screen correctly.

  • Double-check that the credentials you’ve entered have been copied and pasted accurately, without any extra spaces, capitalization differences, or typos.

  • Confirm that you’ve given the necessary permissions to access and validate the account. Check out this article to learn more about the different endpoints used to validate providers.

Authentication Guides

Please consult our authentication guides if you are having trouble connecting to Merge

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