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Launch Plan FAQs, self serve with Merge
Launch Plan FAQs, self serve with Merge

An overview of Merge's Free and Launch Plan Pricing

Updated over a week ago

This article will cover:

General Information

You are able to sign-up and start using Merge for free today.

  • Free for your first 3 production Linked Accounts

  • $650/month for up to 10 total production Linked Accounts on the Launch Plan

  • $65/Linked Account after 10 Linked Accounts on the Launch Plan

For more information about the features across our plans, please visit our Pricing Page.

How do I sign-up?

Sign-up at at app.merge.dev/signup for our US multi-tenant server. If you wish to use our EU multi-tenant or APAC multi-tenant, please reach out to a member of our team.

If I need more production Linked Accounts at a scalable price, what should I do?

Explore our Professional, or Enterprise plans that include bulk discounting and premium features. Please reach out to a member of our Sales team to discuss how we can best serve your use case. Schedule a conversation here.


Billing Information

What is an active production Linked Account?

An active production Linked Account is one that is not in state Incomplete or Relink needed. Your first 3 are free!

If I am on the Launch plan, when am I billed?

The first of the month, based on your average monthly usage in the previous month.

What are my options for paying, and where do I pay?

We accept payment via credit card and ACH. You can enter your payment details and pay through the billing tab in your Dashboard.

If billing occurs on the first of the month and is based on the previous month’s average, how do you count my ‘average’ number of Production Linked Accounts?

Billing is based on the net-average daily count of the previous month’s production Linked Accounts. We calculate this by taking a snapshot of your production-linked accounts on each day of the month and averaging it by the number of days elapsed in that month.

How do I know whether I am going to receive a bill at the beginning of the month?

You can see the plan you will be charged for in your Billing Dashboard.

Am I limited on data usage, such as Common Model count or API requests?

No.


3. Scaling with Merge

What happens when I add more than 3 production Linked Accounts?

The first time this occurs, you will receive an email notification that you have hit the free threshold of the Launch plan. New Linked Accounts, beyond the first three, that are connected will be frozen meaning no data will be synced until a valid payment method is added. Then you will be automatically moved to our Launch Plan.

If I am on the Launch plan, and my monthly average is greater than 10 Production Linked Accounts, what happens?

  • You'll be charged for each new Linked Account at a rate of $65 per Production Linked Account.

  • If you would like to upgrade to our Professional or Enterprise plans, you should contact our sales team.

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