Overview

To authenticate Intercom, you will need to provide the following information:

• Tenant URL

• OAuth Client Application ID

• Client ID

• Client Secret

This guide will walk you through integrating with Intercom.

Prerequisites

Please ensure you fulfill all the requirements to set up the integration:

• You are an Administrator in your company's Intercom instance, or someone has shared their access with you.

Instructions

Step 1: Link your Intercom account

1. Open the linking flow and select Ticketing > Intercom. You should see a screen informing you that we are requesting to link your Intercom account.

   

2. Click Continue.

Step 2: Authorize access

A window should open up authorizing access to your data. Click Authorize Access.