UKG Ready - How do I link my account?

Last updated: March 10, 2026

Overview

To authenticate your UKG Ready account, you will need to provide the following information:

  • Domain

  • Company Short Name

  • API Key

  • Service Account User ID

  • Service Account Password

This guide will walk you through finding or creating those credentials within UKG Ready.

Prerequisites

Please ensure you fulfill all the requirements to set up the integration:

  • You are an Administrator in your company's UKG Ready instance, or someone has shared their access with you.

Instructions

Step 1: Enter your Domain in the linking flow

For example, if you sign in at "acme.com/ta/Default.login", enter "acme.com"

image.png

Step 2: Find your Company Short Name

  1. Log into your UKG Ready account and open the menu in the upper left. Then, go to your settings icon and click on Global Setup, followed by Company Setup

    Screenshot 2026-02-23 at 10.44.49 AM.png

  2. Open Company Info

    Screenshot 2026-02-23 at 10.45.38 AM.png

  3. Scroll down to find Company Short Name under Company Address. Copy your Company Short Name

    Screenshot 2026-02-23 at 10.51.05 AM.png

  4. Paste your Company Short Name in the linking flow and click Submit

image.png

Step 3: Find your API Key

  1. In your Company Setup page, go to Login Config

    Screenshot 2026-02-23 at 10.52.23 AM.png

  2. Scroll to find API Keys and click the eye icon to reveal the key. Copy the API Key and store it in a secure place

    If there is no key, you can click GENERATE to create one. If there are existing integrations using this key, DO NOT click generate

  3. Paste your API Key in the linking flow and press Submit

image.png

Step 4: Create a security profile

  1. In your menu on the left, go to Settings, Profiles/Policies, and then Security. Click NEW SECURITY PROFILE on the upper right-hand side

    Screenshot 2026-02-23 at 10.54.30 AM.pngScreenshot 2026-02-23 at 10.55.38 AM.png

  2. In this profile, we want to ensure all relevant permissions are enabled for the following endpoints.

    Note these permissions may be different based on your specific use case.

    • In your HR Tab:

      • Find Employee Management, Base Renumeration. Select View from the drop-down menu.

      • Find Benefit Management (Plans). Select View.

      • Find Cost Centres. Select View.

      • Find Total Compensation. Select View.

      • Find HR Custom Values. Select View.

        Screenshot 2026-02-23 at 11.41.57 AM.pngScreenshot 2026-02-23 at 11.43.17 AM.pngScreenshot 2026-02-23 at 11.44.10 AM.png

    • If you want to provide access to Time Off data:

      • Under TLM navigate to Time Off Requests and enable the following permissions.

        Screenshot 2026-03-06 at 4.32.39 PM.png
    • Under Leave of Absence Management near the bottom, select Manage Requests (if applicable)

      Screenshot 2026-02-23 at 11.45.23 AM.png
    • In your Modules tab (if applicable):

      • Scroll to Rest API Resources. Select Employee Demographics, Employee HR Custom Fields, Employee Profiles, Employee Pay Information, Employees, Employees (Changed), and Employees (me)

        image.png
      • Scroll to Accruals. Select Accrual Balances (2.0) View

    Screenshot 2026-03-09 at 5.00.51 PM.png
    • In your Global tab (if applicable):

      • In Global Setup, find Company Country/Legal Divisions, Cost Centre Definitions and Leave of Absence Custom Fields Definitions. Select View for them

      Screenshot 2026-02-23 at 1.22.01 PM.png
      • In Object Lists, find Company EINs, Cost Centers, Leave of Absence Categories, and Pay Period Profile and select View for all

        Screenshot 2026-02-23 at 1.24.07 PM.png

    • In your Payroll tab (if applicable):

      • Find the Payroll section. Click Create/Edit Payroll and View/Edit/Add next to payroll adjustment

    • Select Payroll Prep Process

      Screenshot 2026-02-23 at 12.16.19 PM.png

Step 5: Create your service account

  1. From Settings > Global Setup > Company Setup, go to Edit Tabs

    Screenshot 2026-02-23 at 1.27.23 PM.png

  2. From the Available Windows box on the right side of the screen, scroll down to Service Accounts. Drag it to the Top section in the middle. Click Save

    Screenshot 2026-02-23 at 1.28.05 PM.png

  3. Click Add Service Account. To create a new account:

    1. Choose a username and password

    2. Choose the the Security Profile you created

    3. Click the magnifying glass for Account Groups and select All Company Employees

      Screenshot 2026-02-23 at 1.29.47 PM.pngScreenshot 2026-02-23 at 1.30.20 PM.png

Step 6: Add your service account to the linking flow

You're almost there! Now, just type in the User ID and Password of the Service Account you just created to complete the linking flow.

image.png