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Intercom - How do I link my account?
Intercom - How do I link my account?

How to link your Intercom account to Merge

Matthew Ho avatar
Written by Matthew Ho
Updated over a week ago


To authenticate Intercom, you will need to provide the following information:

  • Tenant URL

  • OAuth Client Application ID

  • Client ID

  • Client Secret

This guide will walk you through integrating with Intercom.


Please ensure you fulfill all the requirements to set up the integration:

  • You are an Administrator in your company's Intercom instance, or someone has shared their access with you.


Step 1: Link your Intercom account

  1. Open the linking flow and select Ticketing > Intercom. You should see a screen informing you that Merge is requesting to link your Intercom account.

  2. Click Continue.

Step 2: Authorize access

A window should open up authorizing Merge to access your data. Click Authorize Access.

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