Overview
To authenticate Intercom, you will need to provide the following information:
Tenant URL
OAuth Client Application ID
Client ID
Client Secret
This guide will walk you through integrating with Intercom.
Prerequisites
Please ensure you fulfill all the requirements to set up the integration:
You are an Administrator in your company's Intercom instance, or someone has shared their access with you.
Instructions
Step 1: Link your Intercom account
Open the linking flow and select Ticketing > Intercom. You should see a screen informing you that Merge is requesting to link your Intercom account.
Click Continue.
Step 2: Authorize access
A window should open up authorizing Merge to access your data. Click Authorize Access.
