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Troubleshooting POST Candidate
Troubleshooting POST Candidate

How to troubleshoot a POST Candidate Error

Jemma Baus avatar
Written by Jemma Baus
Updated over a week ago

Best Practice Recommendations based on Merge Response

Merge Response:

{
"Model With Duplicate Unique Field Exists",
"detail": "Candidate with unique field already exists",
"problem_type": "MODEL_WITH_DUPLICATE_UNIQUE_FIELD_EXISTS"
}
  • Candidate might already exist. You can check by using the filters in your logs and finding that candidate with a 201 created response. Or, you can check via GET /Candidates Request.

    • If you are trying to update a Candidate's application, please use POST Application and pass the Candidate ID!

Merge Response:

"We've encountered an error while sending this request to the SmartRecruiters API. Please contact [email protected] if this problem persists."
  • Also possible that the Candidate might already exists. You can check by using the filters in your logs and finding that candidate with a 201 created response. Or, you can check via GET /Candidates Request.

  • OR it is possible that the JSON was incorrectly formatted. Check that your model is formatted correctly with remote_user_id included. Also, check the Field Support by Platform for that integration to see what is required for that integration.

Merge Response:

"We can't access this with your current permissions. Check https://app.merge.dev/issues for more information"
  • Check that the API Key / Credentials have the correct Read/Write permissions for Candidate.

Merge Response:

"The {object} could not be found."
  • Check that the Remote User, Job, or any passed parameters exist in the 3rd party.

Merge Response

JSON Body is incorrectly formatted.

  • Check that your model is formatted correctly with remote_user_id included.

  • Check the Field Support by Platform for that integration to see what is required for that integration.

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