If you’re looking to programmatically create UI’s/forms to POST Ticket, our /meta endpoint does the job! The /meta endpoint allows you to programmatically pull required fields & available enum options, based on the linked account & integration. We do all the work for you so that you don’t have to.

Below are some tips for using /meta with some of the Ticketing integrations.

/meta for POST Ticket in Jira

Here’s how you can use /meta for POST Ticket in Jira.

  1. Call /meta to know what the required fields are. For Jira, it’s name, project, and ticket_type.

  2. Once your customer has selected a project, call /meta again with “project” query param. This retrieves the linked account’s available assignees & ticket types for that project, so that you can present them on your form.

  3. Once your customer has selected the rest of the available fields, you can POST Ticket!

/meta for POST Ticket in ClickUp

Here’s how you can use /meta for POST Ticket in ClickUp. This is a little more complex than Jira.

  1. Call /meta to know what the required fields are. For ClickUp, it’s name and project

  2. Once your customer selects a project, call /meta again & append a “project” query param. This retrieves the linked account’s available lists for that project, so that you can present it on your form.

  3. Once your customer selects a list_id, call /meta again & append the “list_id” query param. This retrieves the available tags & assignees from that list, so that you can present it on your form.

  4. Once your customer has selected the rest of the available fields, you can POST Ticket!

/meta for POST Ticket in Trello

Here’s how you can use /meta for POST Ticket in Trello.

  1. Call /meta to know what the required fields are. For Trello, it’s name and project.

  2. Once your customer selects a project, call /meta again & append “project” query param. This retrieves the linked account’s available lists, assignees, & tags for that project, so that you can present it on your form.

  3. Once your customer has selected the rest of the available fields, you can POST Ticket!

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