Step One: Find your UKG Pro Customer API Key.

1.) You'll want to login to your UKG Pro account and search Web Services in your search bar on the top right.

2.) Copy the Customer API Key.

3.) Paste the Customer API Key in Merge Link.

Step Two: Create your Service Account

1.) Search for Service Account Administration in your search bar.

2.) On the upper right hand side in your Service Account Administration page, click on + add.

3.) Enter in the admin of your UKG Pro account's username and email.

4.) Scroll down under Web Service to enable permissions.

Employee Person Details is a required to authenticate your account with Merge.

PTO Plan Integration, Company Configuration Integration, Payroll Integration, Personnel Integration, Employee Job History Details, Employee Person Details, Employee Compensation Details are other relevant permissions.

5.) Click Save. Your new password will pop up. Save the password in a secure location.

6.) Enter your UKG Pro credentials in Merge Link and click Submit.

Step Three: Finding your UKG Web Service Domain.

1.) In your search bar, search for Web Services.

2.) Copy the subdomain from any endpoints URL up until you see "ultipro".

For example if your URL is, then copy "Servicet". Please note, this is not the login url subdomain.

Paste your URL in Merge Link and press Submit!

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