Overview
This guide will walk you through retrieving your Customer API Key and creating a Service User in UKG Pro to complete your linking flow.
Prerequisites
Please ensure you fulfill all the requirements to set up the integration:
You are an Administrator in your company's UKG Pro instance, or someone has shared their access with you.
Video Guide
Instructions
Step 1: Find your UKG Pro Customer API Key
You'll want to login to your UKG Pro account and search Service Account Administration in your search bar on the top right
Copy the Customer API Key from under the header
Paste the Customer API Key in Merge Link
Step 2: Create your service account
On the UKG Pro Service Account Administration Page, click on "+ add" in the upper right hand side
Enter in the admin of your UKG Pro account's username and email. You will need the username later
Scroll down under Web Service to enable permissions
View Employee Person Details is the minimum requirement to authenticate your account with Merge.Depending on the use case, you may be required to add some, or all, of these permissions:
Click Save. Your new password will pop up. Save the password in a secure location
Enter your UKG Pro service account credentials in Merge Link and click Submit
This should be the user name of your admin service user and the password you just generated
Step 3: Finding your UKG Web Service Domain
In your search bar, search for Web Services
Look at any of the "web service endpoint URLs" and find your subdomain.
For example if your URL is, http://Servicet.ultipro.com/services/BIDataService then your subdomain is "Servicet"
Find your top-level domain
For example if your URL is, http://Servicet.ultipro.com/services/BIDataService then your top level domain is "ultipro.com"
Step 4: Complete the linking flow
On the "Enter your UKG Pro Web Services URL (Part 1)" screen, enter your subdomain
Click Submit. On the "Enter your UKG Pro Web Services URL (Part 2)" screen, select the URL that matches your top level domain