In order to allow Merge’s Sharepoint syncs to detect and process all sites, folders and files of other users, the authenticated Sharepoint admin must be added as a site collection administrator for those users’ sites.
What are Site Collection Administrators?
Site Collection Administrators are users with comprehensive control over a SharePoint site collection. They have full permissions to manage settings, content, and permissions across all sites and sub-sites within the collection. This includes personal sites like OneDrive for Business, where users store their files and documents. SCAs can view, add, delete, or modify content and manage user access to these sites.
Personal OneDrive files are also accessible to site collection administrators. By default, only the user is the primary Site Collection Administrator of their OneDrive for Business site. However, a Site Collection Administrator can be added to another user's OneDrive site to gain full access to their files.
How to Add a Site Collection Administrator to a Personal Site
To add an administrator as a site collection admin to a user's personal site (OneDrive for Business), follow these steps:
Access the SharePoint Admin Center: Navigate to the SharePoint admin center, where you can manage site collections and their administrators.
Locate the Site: In the left column, select the site you wish to manage.
Add the Administrator: Select the Membership tab under the site, and use this section to add the desired admin user. This typically involves entering the user's account details or selecting them from a directory.
For detailed instructions and further guidance, refer to Microsoft's documentation on managing site collection administrators:
Additionally, for more information on roles and permissions in SharePoint, including how to manage site admins, see: