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ADP Workforce Now SFTP- How do I prepare to onboard my customers?
ADP Workforce Now SFTP- How do I prepare to onboard my customers?

This article outlines how you can help your customers set up the ADP SFTP integration

Updated over a week ago

Overview

SFTP (Secure File Transfer Protocol) is a reliable and secure method for transferring files over the internet. ADP will charge a recurring fee to your customer to set up report automation that can be used across one or multiple reports.This guide walks you through setting up an ADP SFTP connection so you can provide exceptional support to your customers.

Step 1: Identify the Required Fields for Your Use Case

Merge's SFTP integration relies on precise field matching to ensure successful data mapping. Any deviations could prevent Merge from mapping those fields correctly.

To streamline the process, Merge provides a comprehensive list of column headers in our SFTP Report Template for all common models and fields currently mapped for ADP SFTP. While not every field may be relevant to your use case, we recommend carefully identifying the necessary fields and sharing this tailored list with your customer. For more details about field mapping, please reach out to your CSM or Merge Support team.

Example Use Case:
โ€‹Acme.co, an employee compensation platform, integrates with Merge using Employees, Employments, and Groups. Below is a list of fields that would best align with Acme's use case.

ASSOCIATE ID

POSITION ID

PAYROLL FIRST NAME

EFFECTIVE DATE

PAYROLL MIDDLE NAME

Position Effective Date

PAYROLL LAST NAME

JOB TITLE

NAME

ANNUAL SALARY

COMPANY CODE

ANNUAL SALARY CURRENCY

TERMINATION DATE

STATUS

PREFERRED OR CHOSEN NAME

POSITION STATUS

LOCATION

WORKER CATEGORY

WORK E-MAIL

HOME DEPARTMENT

REHIRE DATE

BUSINESS_UNIT

HIRE DATE

REPORTS TO NAME

PERSONAL E-MAIL

REPORTS TO ASSOCIATE ID

PERSONAL MOBILE

MANAGER EMPLOYEE ID

STATE / PROVINCE / TERRITORY (WORK ADDRESS)

STATE / PROVINCE / TERRITORY (PRIMARY ADDRESS)

ADDRESS LINE 1 (WORK ADDRESS)

ADDRESS LINE 1 (PRIMARY ADDRESS)

ADDRESS LINE 2 (WORK ADDRESS)

ADDRESS LINE 2 (PRIMARY ADDRESS)

ZIP CODE / POSTAL CODE (WORK ADDRESS)

ZIP CODE / POSTAL CODE (PRIMARY ADDRESS)

COUNTRY (WORK ADDRESS)

COUNTRY (PRIMARY ADDRESS)

CITY (PRIMARY ADDRESS)

CITY (PRIMARY ADDRESS)

Step 2: How your customer selects SFTP in Merge Link

To set up the SFTP connection, your customer must select the option "Custom Reports".

Merge supports manual CSV upload for ADP, but if you'd prefer to have the data update on a regular cadence, your customer must select "Automatically send report".

Step 3: How to assist your customers in filling out ADP's SOW

To establish an automatic connection with ADP, your customer must complete an SOW (Statement of Work) with ADP to formalize the connection.

Merge will provide the necessary technical details, including the username, host name, destination directory, and port in the linking flow. All other fields (Client ID, Security Master, etc.) your customer will be able to fill out.

Once your customer has all provided ADP the required credentials in the SOW, it is important that they exit out of the linking connection to create an Incomplete Link in your Merge dashboard.

Step 4: Authenticating the Connection via ADP provided SSH Key

Once the SOW is submitted, ADP will send your customer an SSH key, which is essential for securely connecting to servers and completing the ADP SFTP integration. The SSH key is linked to the username provided in the SOW, so itโ€™s crucial to keep the linking session unique to the customer and "active."

Your customer will need to input the SSH key into the active connection containing the credentials they shared with ADP. To verify the session is active, check the username in the linking flow to ensure it matches the one in the SOW.

Ensuring the linking session is active and unique:

  • If Merge Link is embedded in your product: Pass the existing account's end_user_origin_id to the /link-token endpoint to maintain the same credentials.

  • If Merge Link is not embedded in your product: Select "Relink with Magic Link" in your dashboard to refresh the session.

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