Our pricing units are generally based on common model counts for live Linked Accounts (i.e., end-user organizations)! Pricing units vary by category:
HRIS API: Employees
ATS API: Candidates
Accounting API: Per Linked Account
Ticketing API: Ticket
CRM API: Per Linked Account
We leverage these pricing units as common model counts are a measure of platform utilization and help normalize pricing across Linked Accounts of various sizes. Additionally, they are a good proxy for Merge’s cost to service, as Merge syncs and stores data associated with each common instance.