Can I get access to sandbox accounts?

Last updated: June 2, 2025

Yes, Merge provides shared sandbox environments for testing integrations before connecting to production systems. This article explains how to access and use these sandboxes.

Merge-owned sandboxes are only available to Professional and Enterprise Plan customers.

If you want to test Merge’s functionality as a proof of concept, we provide links to free trials from supported providers under our Configurations page.

Requesting sandbox access

To request access to a sandbox environment:

  1. Fill out the sandbox request form at https://mergeapi.typeform.com/sandboxes

  2. Provide a team email address when submitting the request

  3. The Merge team will share credentials via 1Password once your request is processed

Important notes about sandboxes

  • All sandboxes are shared environments used by multiple customers

  • Sandbox access credentials typically expire after 30 days

  • Only modify or delete data that you create in the sandbox

  • Do not modify the main admin user credentials as this could lock out other users

If you need a dedicated sandbox environment with custom configurations, you'll need to obtain one directly from the integration provider (e.g., NetSuite, Workday, etc.).

Adding test data

When working in a shared sandbox:

  • You can create your own test data and records

  • You may add sub-accounts or additional configuration as needed

  • Only delete data that you have created

  • Use the existing admin credentials provided - no need to create separate admin accounts

Renewing access

If you need continued access after your credentials expire, simply submit a new request through the sandbox request form. The Merge team will provide updated credentials.